This guarantees a fully discreet transaction and guarantees your secrecy. If your Party Essentials are a stock item, they will be packaged and shipped inside one working day. If we have run out of stock of the item you ordered, we will usually dispatch whichever of our 'Party Essentials'you purchased in about 12 days, but realistically far quicker than that. If something happens to prevent delivery of any one of our 'Party Essentials' we will notify you by email immediately we possibly can.
In short, if you get any of our Party Essentials and feel you don't actually want the sex toy in question, we are happy for you to return it within 10 days and we will refund the cost of the product.
Because our products are of an 'intimate' nature, we are confident that you will agree that we must impose some terms and conditions. Health and hygiene rules means we must insist that the returned adult toy must be unused and still in the sealed, original packing, you will also need to cover the charges for the return shipment (you will not be charged for the charge for the original shipment to you).
In the improbable event that one of our 'Party Essentials' turns out to be faulty, then please contact us on return@sensual-sex-toys.co.uk and we will refund your money or replace the product whichever you prefer.
Replacement of a rejected erotic toy will be with the exact same item, or one of the same cost if there is no stock of the original item (if you agree, of course), and as the product was faulty, we will pay all the additional shipment costs.
Nothing mentioned above is intended to affect your legal rights as applicable under English law. Our returns policy is over and above any legal rights you have under English law.
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