This ensures a secure and private delivery and further guarantees your anonymity. If our Remote Control Toys are a stock product, they will be packaged and sent within 1 working day. If the product you ordered is out of stock, we will generally dispatch whichever of our 'Remote Control Toys'you chose in no longer than 12 days, in most cases far quicker. If we are unable to ship any of our 'Remote Control Toys' we will notify you the very moment we possibly can.
In short, if you receive any one of our Remote Control Toys and decide you have changed your mind and no longer want the particular item, you can return it within 10 days and we will give you your money back.
Because of the nature of the products, we are confident that you will agree that we must apply a few conditions. Health and hygiene regulations means we must insist that the returned sex toy must be still in its manufacturers packaging and unused, you will also need to cover the cost of the return carriage (we will happily cover the charge for the original shipping to you).
If your 'Remote Control Toys' has a fault, then let us know by contacting us at return@sensual-sex-toys.co.uk and we shall refund your money or replace the product whichever you prefer.
Replacement of a returned adult toy will be with an identical item, or one of the same value if we are out of stock of the first choice item (if you agree, of course), and as the product was not as it should be, we will cover all the additional carriage charges.
None of the above is meant to change your legal rights as a consumer under UK law. Our replacement policy is in addition to any legal rights that apply under UK law.
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