This enables a totally discreet service and further guarantees your confidentiality. If our Big Tease Toys are available from stock, they will be sent inside 24 hours. If the sex toy you bought is not in stock, we will normally ship which ever of our 'Big Tease Toys'you wanted in about 12 days, but 9 times of of 10 far quicker than that. In the unlikely event that there is any sort of delivery delay with any one of our 'Big Tease Toys' we will let you know as soon as we are aware.
In brief, if you receive any of our Big Tease Toys and after seeing it, decide you don't want the particular item, we are happy for you to return it within 10 days and we will issue a full refund.
Because the products are intended for intimate use, we are confident that you will have sympathy with the fact that we must apply a few conditions. Health and hygiene rules mean that the returned erotic toy must be unused and still in the sealed, original packaging, you will also need to pay the cost of the return shipping (we'll absorb the charges for the first carriage to you).
In the improbable event that one of our 'Big Tease Toys' has a fault, then contact us by e-mail at return@sensual-sex-toys.co.uk and we will refund or replace at your discretion.
Replacement of a returned adult toy will be with the same item, or one of the same cost if there is no stock of the first product (if you agree, of course), and we will accept all additional shipment charges you may need to pay.
None of the above is meant to reduce your legal options under English law. Our returns policy is over and above any legal rights you have under English law.
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