This ensures a secure and private delivery service and ensures your privacy. If your Jack Rabbit Vibrators are a stock item, they will be packaged and sent inside one working day. If the item you purchased is not in stock, we will normally forward whichever of our 'Jack Rabbit Vibrators'you purchased in approximately 12 days, but generally far quicker. Should there be any kind of despatch problem with any of our 'Jack Rabbit Vibrators' we will send you an e-mail to let you know the very minute we spot the problem.
In short, if you get one of our Jack Rabbit Vibrators and have changed your mind about buying the sex toy in question, you are able to send it back it within 10 days and we will give you your money back.
Because of the intimate nature of sex toys, we are confident that you will understand that there has to be a few terms and conditions. Health and hygiene regulations mean that the returned erotic toy must be in its original sealed packaging and, obviously, unused, you will also need to cover the charges for the return shipment (we'll absorb the charges for the original shipping to you).
In the unlikely event that one of our 'Jack Rabbit Vibrators' arrives and is not working or faulty, then contact us by e-mail at return@sensual-sex-toys.co.uk and we shall replace or refund, at your discretion.
Exchange of a returned sex toy will be with the exact same product, or one of a similar value if there is no stock of the first choice product (to suit you, of course), and as the product was faulty, you will be reimbursed all the additional shipment charges.
Nothing mentioned above is meant to affect your legal rights as a consumer under UK law. Our replacement policy is over and above any rights you possess under UK law.
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