This guarantees a totally discreet service and ensures your confidentiality. If our Pocket Vibrators are a stock product, they will be packed and sent in 24 hours. If we do not have stock available for any reason, we would expect to ship which ever of our 'Pocket Vibrators'you bought in around 12 days, but generally well within this. If there is any sort of delay with any one of our 'Pocket Vibrators' you will be notified by email as soon as we notice the problem.
In simple terms, if you take delivery of your choice of our Pocket Vibrators and have changed your mind about buying the product, we will let you send it back to us it within 10 days and we will provide a full refund.
Given the unique 'intimate' nature of our products, we are sure you will have sympathy with the fact that we must apply a few conditions. Health guidelines means that the returned sex toy must be unused and still in the sealed, original manufacturers packing, you will need to cover the cost of the return shipping (you will not be charged for the charges for the original shipping to you).
In the event that one of our 'Pocket Vibrators' has a manufacturers fault, then please contact us on return@sensual-sex-toys.co.uk and we shall refund the cost of the item or replace the product at your preference.
Replacement of a returned adult toy will be with an identical item, or one of the same cost if there is no stock of the first item (at your choice), and as the item was faulty, we will pay all the additional postage costs.
Nothing mentioned above is meant to reduce your legal options as a consumer under UK law. Our returns policy is over and above any legal rights you possess under UK law.
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