This guarantees a secure and private service and further guarantees your confidentiality. If our Flexible Vibrators are a stock product, they will be despatched inside 24 hours. If for whatever reason we are out of stock, we will generally dispatch which ever of our 'Flexible Vibrators'you chose in no longer than 12 days, in most cases much sooner than that. If there is some kind of despatch problem with any one of our 'Flexible Vibrators' you will be advised by email the very minute we spot the problem.
Put simply, if you receive any of our Flexible Vibrators and decide you have changed your mind and no longer want the particular item, you can send it back to us it within 10 days and get a refund.
As our adult toys are intended to be used in a intimate manner, we are confident that you will understand that there needs to be a few terms and conditions. Health and hygiene guidelines means we must insist that the returned erotic toy must be unused and still in the sealed, original packing, you will need to cover the return shipment costs (we will happily cover the charges for the first shipping to you).
In the improbable event that one of our 'Flexible Vibrators' arrives and is not as it should be, then let us know by contacting us at return@sensual-sex-toys.co.uk and we will replace the products or refund the cost of the item.
Exchange of a rejected erotic toy will be with an identical item, or a similar product if the first product is now out stock, and as the product was not as it should be, we will pay for all the extra carriage charges.
Nothing mentioned above is meant to modify your legal rights as viewed by UK law. Our returns policy is over and above any legal rights you possess under UK law.
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