This ensures a secure and private delivery and protects your secrecy. If your Glow in the Dark are ex-stock, they will be packed and despatched in one working day. If the item you bought is not in stock, we will usually expedite which ever of our 'Glow in the Dark' you ordered in no longer than 12 days, but most of the time much sooner than that. If a problem occurs that interferes with delivery of any one of our 'Glow in the Dark' we will notify you by email the very minute we spot the problem.
In brief, if you receive any of our Glow in the Dark and have changed your mind about buying the product, we allow you to return it to us it within 10 days and get your money back.
Given the nature of adult toys, we are sure that you will agree that there needs to be some terms and conditions. Hygiene rules means we must insist that the returned erotic toy must be in its original manufacturers packing and, obviously, unused, you will also need to pay the return postage (you will not be charged for the charges for the original shipping to you).
In the unlikely event that one of our 'Glow in the Dark' turns out to be faulty, then send us an e-mail at return@sensual-sex-toys.co.uk and we will refund the cost of the goods or replace the item at your discretion.
Replacement of a returned adult toy will be with an identical item, or one of a similar value if there is no stock of the original item (to suit you, of course), and as the product was faulty, we will pay for all the additional postage costs.
None of the above is meant to affect your rights under UK law. Our replacement policy is in addition to any legal rights that apply under English law.
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