This ensures a secure and private delivery service and maintains your secrecy. If our Quiet Vibrators are in stock, they will be packaged and sent in 24 hours. If the sex toy you requested is not in stock, we would expect to dispatch whichever of our 'Quiet Vibrators' you ordered in around 12 days, but 9 times of of 10 far quicker than that. If something occurs that interferes with shipment of any of our 'Quiet Vibrators' we will let you know immediately we are aware.
In basic terms, if you get any one of our Quiet Vibrators and decide you don't want the sex toy in question, we will let you return it within 10 days and we will issue a refund.
As our sex toys are designed to be used in a personal manner, we are confident that you will appreciate that we must apply a few terms and conditions. Health and hygiene rules means we must insist that the returned adult toy must be in its original packing and, obviously, unused, you will need to cover the return postage costs (we will happily cover the charge for the original shipping to you).
In the event that one of our 'Quiet Vibrators' is faulty, then please contact us on return@sensual-sex-toys.co.uk and we will replace the product or refund your payment.
Replacement of a rejected adult toy will be with the exact same item, or one of a similar cost if we are out of stock of the original item (to suit you, of course), and as the item was faulty, we will pay all the additional postage costs.
None of the above is intended to change your legal rights under UK law. Our replacement policy is in addition to any legal rights you possess under UK law.
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