This guarantees a secure and private delivery service and ensures your secrecy. If your Powerful Vibrators are ex-stock, they will be packaged and despatched in 1 working day. If the sex toy you ordered is not in stock, we will generally ship whichever of our 'Powerful Vibrators'you chose in no longer than 12 days, but generally much sooner. If there is some sort of delivery problem with any one of our 'Powerful Vibrators' we will let you know by email as soon as we are aware.
Basically, if you take delivery of any one of our Powerful Vibrators and feel you don't actually want the product, you are able to send it back it within 10 days and we will give you a full refund.
Because of the intimate nature of sex toys, we are confident you will agree that we must apply a few conditions. Health and hygiene regulations means we must insist that the returned adult toy must be unopened and and unused, you will also need to cover the cost of the return shipment (we will happily cover the charge for the first shipping to you).
In the event that one of our 'Powerful Vibrators' doesn't work as it should, then send us an e-mail at return@sensual-sex-toys.co.uk and we will refund the cost of the goods or replace the products whichever suits you best.
Exchange on a faulty sex toy will be with the same, or a similar item if your first choice is out of stock, and as the item was faulty, we will pay for all the additional shipment charges.
None of the above is meant to reduce your rights as viewed by English law. Our replacement policy is in addition to any rights that apply under UK law.
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