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This ensures a fully discreet service and further guarantees your privacy. If our Impulse Vibrators are a stock product, they will be packaged and sent within 24 hours. If we have no stock of the sex toy you purchased, we will normally despatch whichever of our 'Impulse Vibrators'you purchased in around 12 days, in most cases well within this. In the event that there is some kind of delivery problem with any of our 'Impulse Vibrators' you will be notified by email the very minute we are aware.
In basic terms, if you receive any one of our Impulse Vibrators and after seeing it, decide you don't want the sex toy in question, we allow you to send it back to us it within 10 days and we will provide a full refund.
As our adult toys are intended to be used in a intimate manner, we are sure that you will understand that there needs to be some conditions. Health and safety regulations means the returned adult toy must be still in its manufacturers packing and unused, and you will need to pay the charges for the return shipping (we'll absorb the cost of the first shipping to you).
In the improbable event that one of our 'Impulse Vibrators' has a fault, then send us an e-mail on return@sensual-sex-toys.co.uk and we shall replace or refund, whichever suits you best.
Exchange of a rejected erotic toy will be with the exact same product, or one of a similar cost if we are out of stock of the first choice item (to suit you, of course), and as the goods were faulty, we will cover all the extra shipment costs.
None of the above is meant to affect your rights as a consumer under English law. Our policy is over and above any rights you possess under UK law.
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