This guarantees a secure and private service and guarantees your anonymity. If your Clitoral Stims are in stock, they will be packed and shipped within one working day. If we have run out of stock of the sex toy you bought, we will generally dispatch whichever of our 'Clitoral Stims' you ordered in approximately 12 days, but most of the time much sooner. If a problem occurs that prevents delivery of any one of our 'Clitoral Stims' you will be advised by email the very moment we are able.
In a nutshell, if you receive any one of our Clitoral Stims and decide you don't want the product, we are happy for you to send it back it within 10 days and we will give you your money back.
Given the unique 'intimate' nature of our products, we are sure you will agree that we must apply a few conditions. Health and hygiene guidelines means we must insist that the returned adult toy must be in its original sealed packaging and, obviously, unused, you will also need to pay the return shipment costs (we'll absorb the charges for the first shipping to you).
If your 'Clitoral Stims' arrives and is not working or faulty, then contact us by e-mail on return@sensual-sex-toys.co.uk and we will refund the cost of the product or replace the product at your preference.
Replacement of a rejected erotic toy will be with the exact same item, or one of a similar value if we are out of stock of the original item (at your choice), and as the goods were faulty, we will cover all the extra shipment costs.
None of the above seeks to affect your rights as viewed by UK law. Our replacement policy is over and above any legal rights you possess under UK law.
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