This enables a totally discreet delivery and ensures your confidentiality. If your Reverberating Jelly Beads is in stock, it will be packed and dispatched in one working day. If the sex toy you bought is out of stock, we will normally dispatch your 'Reverberating Jelly Beads' in approximately 12 days, but generally far quicker than that. In the event that there is any sort of delivery problem with your 'Reverberating Jelly Beads' we will let you know by email the very minute we possibly can.
In basic terms, if you take delivery of the Reverberating Jelly Beads and decide you don't want the particular item, we allow you to return it to us it within 10 days and we will provide a full refund.
Given the unique 'intimate' nature of our products, we are sure you will recognize that there are some conditions. Health rules means that the 'Reverberating Jelly Beads' must be in its original manufacturers packaging and, obviously, unused, you will need to pay for the return carriage costs (you will not be charged for the costs of the first shipping to you).
In the unlikely event that your 'Reverberating Jelly Beads' turns out to be faulty, then please contact us on return@sensual-sex-toys.co.uk and we will refund the cost of the goods or replace the products whichever suits you best.
Replacement of a faulty 'Reverberating Jelly Beads' will be with an identical product, or one of a similar cost if we are out of stock of the first product (to suit you, of course), and as we were at fault, we will pay all the additional delivery costs.
Nothing mentioned above is meant to affect your legal options as viewed by UK law. Our replacement policy is in addition to any rights you possess under UK law.
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