This guarantees a totally discreet delivery service and maintains your secrecy. If the X-10 Beads is a stock item, it will be packed and shipped within one working day. If we have run out of stock of the item you bought, we would expect to dispatch your 'X-10 Beads' in around 12 days, but generally far quicker. If something happens that interferes with shipping of your 'X-10 Beads' we will let you know the very minute we notice the problem.
Put simply, if you take delivery of the X-10 Beads and decide you have changed your mind and no longer want the item, you are able to send it back it within 10 days and we will issue a refund.
As our adult toys are intended to be used in a intimate manner, we are confident that you will agree that we must impose a few conditions. Health and hygiene guidelines means the 'X-10 Beads' must be unused and still in the sealed, original sealed packaging, you will also need to pay the return postage (we'll absorb the costs of the original carriage to you).
In the event that the 'X-10 Beads' is not as it should be, then please contact us at return@sensual-sex-toys.co.uk and we shall refund your money or replace the products at your preference.
Exchange of a returned 'X-10 Beads' will be with the exact same product, or one of a similar cost if there is no stock of the first product (at your discretion), and as the item was faulty, we will pay all the additional postage and packaging charges.
None of the above is meant to change your rights as a consumer under English law. Our returns policy is over and above any rights you may have under English law.
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