This ensures a fully discreet service and guarantees your secrecy. If the Love Trunk is available from stock, it will be despatched within one working day. If we have run out of stock of the sex toy you requested, we will normally forward your 'Love Trunk' in approx. 12 days, but realistically much sooner. In the unlikely event that there is any sort of delivery delay with your 'Love Trunk' you will be advised by email the very minute we are aware.
In simple terms, if you take delivery of your Love Trunk and have changed your mind about buying the sex toy in question, we allow you to return it to us it within 10 days and we will offer a full refund.
Because the products are intended for intimate use, we are confident you will agree that we must impose a few terms and conditions. Health and safety guidelines means that the 'Love Trunk' must be in its original packing and, obviously, unused, you will need to pay for the return shipment costs (we will happily cover the cost of the original shipping to you).
In the event that the 'Love Trunk' arrives and is not as it should be, then contact us by e-mail at return@sensual-sex-toys.co.uk and we will refund your money or replace the products whichever you prefer.
Replacement of a faulty 'Love Trunk' will be with the same product, or one of a similar value if there is no stock of the first product (if you agree, of course), and as the product was faulty, you will be reimbursed all the additional delivery costs.
None of the above is meant to modify your legal rights as viewed by UK law. Our replacement policy is in addition to any rights that apply under UK law.
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