This guarantees a fully discreet delivery service and maintains your anonymity. If your Butterfly Vibrator is a stock item, it will be packaged and dispatched within 1 working day. If for some reason we have run out of stock, we will usually despatch your 'Butterfly Vibrator' in approximately 12 days, but most of the time much sooner than that. If something happens that prevents despatch of your 'Butterfly Vibrator' we will send you an e-mail to let you know immediately we are aware.
In short, if you receive your Butterfly Vibrator and decide you have changed your mind and no longer want the product, we are happy for you to send it back it within 10 days and get your money back.
As our sex toys are designed to be used in a personal manner, we are sure that you will appreciate that there needs to be a few terms and conditions. Health and hygiene regulations means that the 'Butterfly Vibrator' must be in its original manufacturers packaging and, obviously, unused, you will need to pay for the return carriage costs (you will not be charged for the charge for the original carriage to you).
In the improbable event that your 'Butterfly Vibrator' arrives and is not working or faulty, then let us know by contacting us on return@sensual-sex-toys.co.uk and we will refund the cost of the item or replace the goods whichever you prefer.
Replacement of a returned 'Butterfly Vibrator' will be with an identical item, or a similar item if the original is out of stock, and as the product was not as it should be, we will pay for all the additional shipment costs.
Nothing mentioned above is intended to reduce your legal rights under English law. Our returns policy is over and above any rights you possess under UK law.
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