This ensures a fully discreet transaction and further guarantees your confidentiality. If the Toy Joy Bath House Butterfly Vibrator is a stocked product, it will be packed and despatched within 1 working day. If the sex toy you bought is not in stock, we will normally despatch your 'Toy Joy Bath House Butterfly Vibrator' in approximately 12 days, in most cases much sooner than that. In the event that there is some kind of despatch problem with your 'Toy Joy Bath House Butterfly Vibrator' we will let you know by email the very minute we are able.
In basic terms, if you take delivery of your Toy Joy Bath House Butterfly Vibrator and no longer want the particular item, we are happy for you to send it back it within 10 days and we will issue a full refund.
Because our products are of an 'intimate' nature, we are confident you will agree that there are some conditions. Hygiene guidelines means that the 'Toy Joy Bath House Butterfly Vibrator' must be still in its manufacturers packaging and unused, you will need to cover the return postage charges (we will happily cover the charge for the first carriage to you).
In the event that your 'Toy Joy Bath House Butterfly Vibrator' doesn't work as it should, then contact us by e-mail at return@sensual-sex-toys.co.uk and we will refund your money or replace the goods at your discretion.
Replacement of a returned 'Toy Joy Bath House Butterfly Vibrator' will be with an identical item, or a similar product if the first is now out stock, and as the goods were faulty, we will cover all the extra postage and packaging charges.
None of the above seeks to change your legal options as a consumer under English law. Our policy is over and above any legal rights you may have under English law.
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