This ensures a secure and private delivery service and protects your anonymity. If the SINFIVE Alterno Beads Flame is a stocked product, it will be packaged and sent in 1 working day. If we have run out of stock of the product you purchased, we would expect to send your 'SINFIVE Alterno Beads Flame' in about 12 days, but most of the time much sooner. Should there be some sort of despatch problem with your 'SINFIVE Alterno Beads Flame' we will let you know by email the very moment we are aware.
In simple terms, if you take delivery of your SINFIVE Alterno Beads Flame and no longer want the item, we will let you send it back to us it within 10 days and we will give you your money back.
Given the unique 'intimate' nature of our products, we are sure that you will agree that we must apply a few terms and conditions. Hygiene rules means that the 'SINFIVE Alterno Beads Flame' must be unused and still in the sealed, original packing, you will need to pay for the cost of the return carriage (we will happily cover the costs of the original carriage to you).
In the improbable event that your 'SINFIVE Alterno Beads Flame' doesn't work as it should, then let us know by contacting us on return@sensual-sex-toys.co.uk and we will refund the cost of the item or replace the item at your preference.
Exchange on a faulty 'SINFIVE Alterno Beads Flame' will be with an identical item, or one of the same cost if there is no stock of the original item (to suit you, of course), and as we were at fault, we will accept all the extra postage and packaging costs.
Nothing mentioned above is intended to modify your legal options as viewed by English law. Our replacement policy is over and above any rights you have under English law.
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