This ensures a secure and private transaction and further guarantees your secrecy. If the Bene-Luxe x 4 is a stocked item, it will be despatched in 1 working day. If the product you requested is not in stock, we will generally despatch your 'Bene-Luxe x 4' in no longer than 12 days, but generally far quicker than that. If something occurs to prevent dispatch of your 'Bene-Luxe x 4' we will let you know by email the very minute we are able.
In short, if you receive the Bene-Luxe x 4 and decide you don't want the particular item, we will let you send it back to us it within 10 days and we will issue a full refund.
Because the products are intended for intimate use, we are sure that you will agree that we must apply a few conditions. Health and hygiene guidelines means the 'Bene-Luxe x 4' must be in its original manufacturers packing and, obviously, unused, you will need to pay for the cost of the return shipment (we will happily cover the charges for the original shipping to you).
In the improbable event that your 'Bene-Luxe x 4' is not as it should be, then email us on return@sensual-sex-toys.co.uk and we will refund the cost of the goods or replace the product whichever you prefer.
Replacement of a rejected 'Bene-Luxe x 4' will be with an identical product, or a similar value product if the first product is out of stock, and as the goods were faulty, you will be reimbursed all the additional postage and packaging costs.
Nothing mentioned above is intended to reduce your rights under UK law. Our returns policy is in addition to any rights you possess under UK law.
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