This ensures a fully discreet delivery service and maintains your privacy. If the Translucence Dong Pink is a stocked product, it will be packed and despatched in 1 working day. If we have run out of stock of the product you requested, we will normally despatch your 'Translucence Dong Pink' in no longer than 12 days, but 9 times of of 10 much sooner than that. If something happens that interferes with shipment of your 'Translucence Dong Pink' we will notify you by email immediately we notice the problem.
Put simply, if you get the Translucence Dong Pink and feel you don't actually want the product, we will let you return it to us it within 10 days and we will issue a refund.
As our sex toys are designed to be used in a personal manner, we are sure that you will recognize that there has to be a few terms and conditions. Health and hygiene regulations mean that the 'Translucence Dong Pink' must be still in its manufacturers packaging and unused, you will need to pay for the cost of the return shipment (we will happily cover the cost of the first carriage to you).
In the unlikely event that your 'Translucence Dong Pink' arrives and is not as it should be, then email us at return@sensual-sex-toys.co.uk and we shall refund the cost of the item or replace the product at your discretion.
Exchange on a faulty 'Translucence Dong Pink' will be with the same item, or a similar value product if the first product is out of stock, and as the goods were faulty, we will accept all the extra delivery charges.
Nothing mentioned above is intended to affect your legal rights as applicable under English law. Our replacement policy is over and above any legal rights you may have under UK law.
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