This guarantees a totally discreet transaction and protects your privacy. If the Double Mini Dong is available from stock, it will be packed and sent within one working day. If the sex toy you ordered is not in stock, we will usually dispatch your 'Double Mini Dong' in approx. 12 days, but 9 times of of 10 much sooner than that. If anything occurs that prevents dispatch of your 'Double Mini Dong' we will notify you the very minute we are aware.
Put simply, if you take delivery of your Double Mini Dong and decide you don't want the particular item, we allow you to return it within 10 days and we will issue a refund.
Because of the intimate nature of sex toys, we are confident that you will recognize that we must impose a few conditions. Hygiene guidelines means that the 'Double Mini Dong' must be still in its manufacturers packing and unused, you will need to cover the cost of the return shipping (we'll absorb the costs of the first shipping to you).
If your 'Double Mini Dong' has a fault, then please contact us on return@sensual-sex-toys.co.uk and we will refund the cost of the product or replace the item whichever you prefer.
Replacement of a faulty 'Double Mini Dong' will be with the exact same item, or one of the same cost if we are out of stock of the first product (if you agree, of course), and as the item was faulty, you will be reimbursed all the additional delivery charges.
Nothing mentioned above is meant to modify your legal rights as applicable under English law. Our returns and replacement policy is in addition to any rights you may have under UK law.
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