This guarantees a totally discreet service and ensures your anonymity. If your Double Penetrator is a stock product, it will be packed and shipped within 24 hours. If we have no stock of the sex toy you purchased, we will generally forward your 'Double Penetrator' in approx. 12 days, in most cases far quicker. In the event that there is any sort of delay with your 'Double Penetrator' you will be notified by email immediately we are able.
In simple terms, if you get your Double Penetrator and no longer want the particular item, we are happy for you to send it back it within 10 days and get a refund.
As our adult toys are intended to be used in a intimate manner, we are confident that you will have sympathy with the fact that there has to be a few terms and conditions. Health and safety guidelines means that the 'Double Penetrator' must be unused and still in the sealed, original manufacturers packaging, you will need to cover the return postage charges (you will not be charged for the charges for the first carriage to you).
In the improbable event that your 'Double Penetrator' turns out to be faulty, then please contact us at return@sensual-sex-toys.co.uk and we will replace the item or refund your money.
Exchange of a returned 'Double Penetrator' will be with the same, or a similar item if the first is out of stock, and as the product was not as it should be, we will accept all the additional postage costs.
None of the above seeks to reduce your rights as viewed by English law. Our returns policy is over and above any legal rights you have under English law.
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