This ensures a totally discreet delivery service and further guarantees your privacy. If the Classic Dong Natural is ex-stock, it will be packaged and sent inside 24 hours. If we have no stock of the item you purchased, we will normally forward your 'Classic Dong Natural' in around 12 days, but generally far quicker than that. If there is some kind of delivery problem with your 'Classic Dong Natural' we will send you an e-mail to let you know the very minute we are aware.
In short, if you receive your Classic Dong Natural and decide you don't want the product, we will let you send it back it within 10 days and we will offer a full refund.
Given the nature of adult toys, we are confident you will appreciate that we must apply a few conditions. Health and hygiene rules means the 'Classic Dong Natural' must be unopened and and unused, you will also need to cover the return shipment charges (we'll absorb the cost of the first shipment to you).
In the event that your 'Classic Dong Natural' doesn't work as it should, then contact us by e-mail on return@sensual-sex-toys.co.uk and we will refund your money or replace the products whichever you prefer.
Exchange of a rejected 'Classic Dong Natural' will be with the exact same product, or one of a similar cost if we are out of stock of the first choice item (to suit you, of course), and as the product was faulty, you will be reimbursed all the extra postage costs.
Nothing mentioned above is meant to reduce your legal option Our replacement policy is over and above any legal rights you may have under English law.
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