This enables a fully discreet delivery service and ensures your privacy. If your Classic Dong Black is a stock item, it will be sent within 1 working day. If we have no stock of the product you ordered, we would expect to ship your 'Classic Dong Black' in approximately 12 days, but most of the time much sooner than that. If something occurs that delays dispatch of your 'Classic Dong Black' we will let you know as soon as we are able.
In simple terms, if you receive your Classic Dong Black and no longer want the item, you can return it to us it within 10 days and we will provide a full refund.
Because of the intimate nature of sex toys, we are sure you will recognize that there are some terms and conditions. Health regulations means the 'Classic Dong Black' must be unused and still in the sealed, original sealed packaging, you will also need to cover the return shipment costs (we'll absorb the cost of the first carriage to you).
In the unlikely event that your 'Classic Dong Black' turns out to be faulty, then let us know by contacting us at return@sensual-sex-toys.co.uk and we will replace the product or refund your payment.
Exchange of a rejected 'Classic Dong Black' will be with the same item, or one of the same cost if there is no stock of the first product (at your discretion), and as the goods were faulty, we will accept all the extra postage charges.
None of the above is meant to affect your legal rights as applicable under UK law. Our policy is over and above any legal rights you have under English law.
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