This enables a secure and private delivery and ensures your privacy. If the Ballsy Dick 3 is a stock item, it will be packed and dispatched inside 24 hours. If the product you bought is not in stock, we will normally send your 'Ballsy Dick 3' in about 12 days, but realistically this is much quicker. In the event that there is any sort of delay with your 'Ballsy Dick 3' we will let you know by email the very minute we are aware.
Basically, if you get your Ballsy Dick 3 and feel you don't actually want the item, you are able to return it to us it within 10 days and we will refund the cost of the product.
Because the products are intended for intimate use, we are confident that you will appreciate that we must apply some terms and conditions. Health and hygiene guidelines mean that the 'Ballsy Dick 3' must be unused and still in the sealed, original manufacturers packing, you will need to pay for the charges for the return shipment (you will not be charged for the costs of the original carriage to you).
If your 'Ballsy Dick 3' arrives and is not as it should be, then please contact us on return@sensual-sex-toys.co.uk and we shall replace or refund, whichever you prefer.
Exchange on a faulty 'Ballsy Dick 3' will be with the exact same product, or one of a similar cost if there is no stock of the first product (at your discretion), and as the product was faulty, we will pay for all the extra delivery costs.
None of the above is intended to reduce your legal rights under English law. Our returns policy is over and above any legal rights you possess under UK law.
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