This guarantees a secure and private delivery and further guarantees your anonymity. If the Life Like Dong is a stocked item, it will be packed and despatched inside one working day. If the sex toy you bought is out of stock, we will normally send your 'Life Like Dong' in about 12 days, but 9 times of of 10 much sooner than that. If anything occurs that prevents dispatch of your 'Life Like Dong' we will inform you by email the very moment we are able.
In simple terms, if you take delivery of the Life Like Dong and decide you don't want the product, you are able to return it to us it within 10 days and get a refund.
Because the products are intended for intimate use, we are sure that you will recognize that we must impose some conditions. Health rules means that the 'Life Like Dong' must be unused and still in the sealed, original manufacturers packing, and you will need to pay the return postage charges (we'll absorb the costs of the first shipping to you).
In the unlikely event that your 'Life Like Dong' arrives and is not as it should be, then send us an e-mail on return@sensual-sex-toys.co.uk and we will replace the goods or refund the cost of the item.
Replacement of a returned 'Life Like Dong' will be with an identical product, or one of the same value if we are out of stock of the first product (if you agree, of course), and as the product was faulty, we will pay for all the additional carriage charges.
Nothing mentioned above is meant to affect your legal rights as a consumer under UK law. Our returns and replacement policy is over and above any rights you have under English law.
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