This enables a totally discreet transaction and further guarantees your privacy. If your Super Duper Dong Black is available from stock, it will be dispatched in one working day. If we have no stock of the product you ordered, we will usually forward your 'Super Duper Dong Black' in no longer than 12 days, but 9 times of of 10 far quicker than that. If a problem happens that delays despatch of your 'Super Duper Dong Black' you will be notified by email as soon as we are aware.
In brief, if you get your Super Duper Dong Black and after seeing it, decide you don't want the sex toy in question, we allow you to send it back it within 10 days and we will issue a full refund.
Because of the intimate nature of sex toys, we are confident that you will understand that there has to be some conditions. Health and hygiene guidelines means that the 'Super Duper Dong Black' must be in its original manufacturers packaging and, obviously, unused, you will need to cover the return shipment costs (you will not be charged for the charge for the first shipment to you).
If your 'Super Duper Dong Black' turns out to be faulty, then contact us by e-mail on return@sensual-sex-toys.co.uk and we will refund your money or replace the products whichever you prefer.
Replacement of a rejected 'Super Duper Dong Black' will be with the exact same item, or one of the same cost if we are out of stock of the first product (if you agree, of course), and as we were at fault, we will accept all the additional delivery charges.
Nothing mentioned above is intended to affect your legal options as applicable under English law. Our returns and replacement policy is over and above any legal rights you may have under UK law.
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