This ensures a totally discreet delivery and ensures your confidentiality. If the The Fist Dildo is available from stock, it will be packaged and despatched inside 24 hours. If for any reason we are out of stock, we will usually expedite your 'The Fist Dildo' in approximately 12 days, but generally much sooner than that. In the event that there is some kind of despatch problem with your 'The Fist Dildo' we will notify you as soon as we possibly can.
In short, if you get your The Fist Dildo and feel you don't actually want the particular item, we are happy for you to return it within 10 days and get your money back.
Because the products are intended for intimate use, we are sure you will have sympathy with the fact that we must impose a few terms and conditions. Health and safety regulations means we must insist that the 'The Fist Dildo' must be in its original packing and, obviously, unused, you will need to cover the charges for the return postage (we will happily cover the cost of the first shipment to you).
If your 'The Fist Dildo' arrives and is not working or faulty, then please contact us on return@sensual-sex-toys.co.uk and we shall refund your payment or replace the goods whichever you prefer.
Replacement of a faulty 'The Fist Dildo' will be with the exact same item, or one of a similar value if there is no stock of the first choice item (at your choice), and as we were at fault, we will pay all the extra delivery charges.
None of the above is meant to change your legal options under UK law. Our returns and replacement policy is over and above any rights you may have under English law.
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