This enables a fully discreet transaction and guarantees your anonymity. If your The Hand Dildo is a stocked item, it will be despatched within 1 working day. If the sex toy you purchased is out of stock, we will normally despatch your 'The Hand Dildo' in approx. 12 days, but generally much sooner than that. If anything occurs to prevent delivery of your 'The Hand Dildo' we will send you an e-mail to let you know immediately we are aware.
Basically, if you get the The Hand Dildo and no longer want the sex toy in question, we allow you to return it within 10 days and we will offer a full refund.
As our adult toys are intended to be used in a intimate manner, we are sure you will agree that there has to be some terms and conditions. Health and hygiene regulations mean that the 'The Hand Dildo' must be in its original manufacturers packaging and, obviously, unused, you will need to pay for the charges for the return shipping (you will not be charged for the cost of the original shipment to you).
In the improbable event that your 'The Hand Dildo' has a fault, then send us an e-mail on return@sensual-sex-toys.co.uk and we will refund the cost of the item or replace the item whichever you prefer.
Replacement of a faulty 'The Hand Dildo' will be with an identical item, or one of the same cost if there is no stock of the first item (at your choice), and as the item was faulty, we will pay for all the extra shipping charges.
None of the above seeks to affect your rights as a consumer under UK law. Our policy is over and above any legal rights that apply under English law.
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