This ensures a fully discreet transaction and further guarantees your confidentiality. If your Self Pleasurizer is available from stock, it will be shipped inside 24 hours. If we have no stock of the item you purchased, we will generally expedite your 'Self Pleasurizer' in no longer than 12 days, but realistically much sooner than that. If anything happens that prevents dispatch of your 'Self Pleasurizer' we will notify you the very minute we spot the problem.
Put simply, if you get your Self Pleasurizer and after seeing it, decide you don't want the product, we will let you send it back to us it within 10 days and we will issue a refund.
Because the products are intended for intimate use, we are sure that you will recognize that we must apply a few conditions. Health and safety regulations means the 'Self Pleasurizer' must be still in its sealed packaging and unused, you will also need to cover the return carriage charges (we'll absorb the cost of the first shipment to you).
In the event that the 'Self Pleasurizer' arrives and is not as it should be, then send us an e-mail on return@sensual-sex-toys.co.uk and we shall refund the cost of the goods or replace the goods at your discretion.
Exchange on a faulty 'Self Pleasurizer' will be with an identical product, or one of a similar cost if we are out of stock of the first product (to suit you, of course), and as the product was faulty, you will be reimbursed all the extra shipment costs.
Nothing mentioned above is intended to change your legal rights as viewed by UK law. Our policy is over and above any legal rights you possess under English law.
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