This guarantees a secure and private delivery service and further guarantees your confidentiality. If the Strappy Ballsy 6 is a stock item, it will be packaged and sent in 24 hours. If we have run out of stock of the product you requested, we will normally dispatch your 'Strappy Ballsy 6' in around 12 days, but 9 times of of 10 much sooner. If we can't ship your 'Strappy Ballsy 6' we will let you know the very minute we notice the problem.
In simple terms, if you take delivery of your Strappy Ballsy 6 and no longer want the particular item, you can return it within 10 days and get your money back.
Because of the intimate nature of adult toys, we are sure you will recognize that we must apply some terms and conditions. Health and hygiene guidelines means the 'Strappy Ballsy 6' must be unused and still in the sealed, original manufacturers packing, and you will need to pay the cost of the return shipment (we will happily cover the costs of the original carriage to you).
If your 'Strappy Ballsy 6' has a manufacturers fault, then email us at return@sensual-sex-toys.co.uk and we will refund your money or replace the product whichever you prefer.
Exchange of a rejected 'Strappy Ballsy 6' will be with the same, or a similar value product if the first product is now out stock, and as the product was not as it should be, we will cover all the additional carriage charges.
Nothing mentioned above is meant to affect your legal options as applicable under UK law. Our replacement policy is over and above any rights you have under UK law.
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