This enables a secure and private delivery service and ensures your confidentiality. If your Essentials Vivid Twelve Inch Double Dong is in stock, it will be packaged and sent within one working day. If the sex toy you purchased is unavailable, we will generally forward your 'Essentials Vivid Twelve Inch Double Dong' in no longer than 12 days, but most of the time far quicker. If there is some sort of delivery delay with your 'Essentials Vivid Twelve Inch Double Dong' we will inform you by email the very minute we spot the problem.
In basic terms, if you take delivery of your Essentials Vivid Twelve Inch Double Dong and decide you have changed your mind and no longer want the sex toy in question, we will let you return it within 10 days and we will provide a full refund.
Because of the nature of the products, we are confident you will understand that there are some terms and conditions. Health regulations means that the 'Essentials Vivid Twelve Inch Double Dong' must be unopened and and unused, you will need to pay for the return postage costs (you will not be charged for the costs of the first shipping to you).
In the unlikely event that your 'Essentials Vivid Twelve Inch Double Dong' doesn't work as it should, then please contact us on return@sensual-sex-toys.co.uk and we will refund your money or replace the goods at your preference.
Replacement of a returned 'Essentials Vivid Twelve Inch Double Dong' will be with the exact same product, or one of the same cost if there is no stock of the original product (if you agree, of course), and as the item was faulty, you will be reimbursed all the extra carriage costs.
None of the above is intended to reduce your legal options as viewed by UK law. Our returns and replacement policy is in addition to any legal rights you possess under English law.
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