This ensures a fully discreet delivery and further guarantees your secrecy. If the Glass Mr Blue is ex-stock, it will be packaged and sent in 24 hours. If for some reason we are out of stock, we will usually dispatch your 'Glass Mr Blue' in approximately 12 days, but generally well within this. If a problem occurs to prevent shipping of your 'Glass Mr Blue' we will notify you as soon as we spot the problem.
Put simply, if you receive your Glass Mr Blue and decide you don't want the product, we will let you return it within 10 days and we will offer a full refund.
Because of the nature of the products, we are confident you will understand that we must impose some terms and conditions. Health regulations means the 'Glass Mr Blue' must be in its original manufacturers packing and, obviously, unused, you will also need to cover the return postage charges (we will happily cover the charges for the first shipping to you).
In the event that the 'Glass Mr Blue' has a manufacturers fault, then contact us by e-mail at return@sensual-sex-toys.co.uk and we will replace the product or refund your payment.
Replacement of a returned 'Glass Mr Blue' will be with the same item, or one of a similar value if there is no stock of the first item (at your discretion), and as the product was faulty, we will pay for all the additional delivery costs.
Nothing mentioned above is intended to affect your legal rights as applicable under English law. Our policy is over and above any legal rights you possess under UK law.
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