This guarantees a totally discreet delivery and guarantees your anonymity. If your Glass Multi-Textured Wand is a stocked product, it will be packaged and dispatched inside 24 hours. If for whatever reason we have run out of stock, we will normally ship your 'Glass Multi-Textured Wand' in approximately 12 days, but realistically far quicker than that. If something happens that prevents shipping of your 'Glass Multi-Textured Wand' we will let you know the very moment we are aware.
In short, if you receive your Glass Multi-Textured Wand and decide you don't want the product, you can send it back to us it within 10 days and we will give you your money back.
Given the nature of adult toys, we are confident that you will appreciate that there has to be a few conditions. Health and hygiene rules means we must insist that the 'Glass Multi-Textured Wand' must be unused and still in the sealed, original packing, and you will need to pay the return carriage costs (we'll absorb the cost of the original shipment to you).
In the event that the 'Glass Multi-Textured Wand' is not as it should be, then please contact us at return@sensual-sex-toys.co.uk and we will replace the product or refund the cost of the goods.
Exchange of a returned 'Glass Multi-Textured Wand' will be with the same product, or one of the same cost if we are out of stock of the first choice product (at your choice), and as the item was faulty, we will accept all the extra shipment charges.
Nothing mentioned above is meant to affect your legal options as a consumer under English law. Our policy is over and above any rights that apply under English law.
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