This ensures a totally discreet transaction and further guarantees your anonymity. If your Glass Bullet is ex-stock, it will be packaged and shipped in 24 hours. If we have run out of stock of the product you requested, we will normally expedite your 'Glass Bullet' in approx. 12 days, in most cases much sooner. If a problem happens to prevent shipping of your 'Glass Bullet' we will let you know by email immediately we notice the problem.
In short, if you receive the Glass Bullet and after seeing it, decide you don't want the product, you can send it back to us it within 10 days and we will refund the cost of the product.
Because of the intimate nature of sex toys, we are confident you will recognize that we must impose a few terms and conditions. Health and hygiene regulations means we must insist that the 'Glass Bullet' must be unused and still in the sealed, original manufacturers packaging, you will need to pay for the return shipment costs (we'll absorb the costs of the first shipping to you).
In the event that the 'Glass Bullet' has a fault, then let us know by contacting us at return@sensual-sex-toys.co.uk and we will refund the cost of the product or replace the product at your preference.
Replacement of a returned 'Glass Bullet' will be with an identical item, or one of a similar cost if we are out of stock of the first product (at your discretion), and as the product was faulty, we will accept all the extra postage charges.
Nothing mentioned above is intended to reduce your rights under UK law. Our returns policy is over and above any rights that apply under UK law.
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