This guarantees a totally discreet service and guarantees your confidentiality. If the Horizons Rainbow Double Dong is ex-stock, it will be packaged and shipped inside one working day. If for some reason we do not have stock available, we will generally ship your 'Horizons Rainbow Double Dong' in about 12 days, in most cases much sooner than that. In the event that there is any kind of despatch problem with your 'Horizons Rainbow Double Dong' we will notify you by email the very moment we possibly can.
In a nutshell, if you get your Horizons Rainbow Double Dong and no longer want the particular item, we allow you to return it within 10 days and we will issue a full refund.
Given the unique 'intimate' nature of our products, we are confident that you will agree that there needs to be a few terms and conditions. Health regulations means that the 'Horizons Rainbow Double Dong' must be still in its packing and unused, you will also need to cover the return carriage charges (we will happily cover the cost of the original shipping to you).
In the improbable event that your 'Horizons Rainbow Double Dong' is not as it should be, then email us at return@sensual-sex-toys.co.uk and we will refund the cost of the goods or replace the products whichever you prefer.
Replacement of a faulty 'Horizons Rainbow Double Dong' will be with the same item, or a similar value product if the first product is out of stock, and as we were at fault, we will accept all the extra shipping charges.
None of the above is meant to modify your legal rights as viewed by English law. Our returns and replacement policy is over and above any rights you possess under UK law.
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