This enables a fully discreet delivery and maintains your secrecy. If the Matador 12 Dong is available from stock, it will be packaged and sent within 24 hours. If we have no stock of the product you ordered, we will usually forward your 'Matador 12 Dong' in no longer than 12 days, but generally much sooner. In the event that there is some sort of delivery delay with your 'Matador 12 Dong' we will let you know the very moment we possibly can.
In brief, if you receive your Matador 12 Dong and after seeing it, decide you don't want the sex toy in question, you can return it to us it within 10 days and we will issue a full refund.
As our sex toys are designed to be used in a personal manner, we are confident that you will appreciate that we must apply a few terms and conditions. Health and safety regulations means the 'Matador 12 Dong' must be unused and still in the sealed, original sealed packing, and you will need to pay the return shipment charges (you will not be charged for the charges for the original carriage to you).
In the event that the 'Matador 12 Dong' turns out to be faulty, then please contact us at return@sensual-sex-toys.co.uk and we will refund the cost of the item or replace the goods whichever you prefer.
Replacement of a faulty 'Matador 12 Dong' will be with the same item, or one of a similar cost if we are out of stock of the first product (if you agree, of course), and as we were at fault, we will accept all the extra carriage costs.
None of the above is intended to reduce your legal options as a consumer under UK law. Our returns and replacement policy is over and above any rights that apply under English law.
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