This guarantees a secure and private delivery service and ensures your confidentiality. If your Double Tip Strap on is a stocked product, it will be despatched inside one working day. If we have no stock of the product you requested, we will usually dispatch your 'Double Tip Strap on' in around 12 days, but generally much sooner. If a problem occurs to prevent shipping of your 'Double Tip Strap on' we will notify you the very minute we are able.
In short, if you take delivery of your Double Tip Strap on and have changed your mind about buying the item, we allow you to send it back to us it within 10 days and we will issue a refund.
As our sex toys are designed to be used in a personal manner, we are confident you will appreciate that there needs to be a few terms and conditions. Health and hygiene regulations mean that the 'Double Tip Strap on' must be in its original sealed packing and, obviously, unused, you will also need to pay the charges for the return shipment (you will not be charged for the cost of the original shipping to you).
In the event that your 'Double Tip Strap on' turns out to be faulty, then let us know by contacting us on return@sensual-sex-toys.co.uk and we shall refund the cost of the item or replace the product whichever you prefer.
Exchange of a returned 'Double Tip Strap on' will be with an identical item, or a similar item if your first choice is now out stock, and as the goods were faulty, you will be reimbursed all the extra postage and packaging charges.
None of the above is meant to modify your rights as applicable under UK law. Our replacement policy is in addition to any legal rights that apply under UK law.
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