This guarantees a secure and private transaction and further guarantees your secrecy. If the Anal Probe is a stock item, it will be sent in 24 hours. If the sex toy you purchased is not in stock, we will usually despatch your 'Anal Probe' in around 12 days, but realistically well within this. If a problem happens that prevents shipment of your 'Anal Probe' we will notify you immediately we spot the problem.
In short, if you receive your Anal Probe and no longer want the product, we are happy for you to return it within 10 days and we will give you a full refund.
Because of the intimate nature of adult toys, we are sure that you will agree that we must impose some conditions. Health and safety guidelines means we must insist that the 'Anal Probe' must be in its original sealed packing and, obviously, unused, and you will need to pay the charges for the return carriage (we will happily cover the charge for the first carriage to you).
If your 'Anal Probe' arrives and is not working or faulty, then let us know by contacting us at return@sensual-sex-toys.co.uk and we will replace or refund, whichever you prefer.
Replacement of a returned 'Anal Probe' will be with the same item, or one of a similar value if there is no stock of the first item (at your discretion), and as the product was faulty, you will be reimbursed all the additional carriage costs.
None of the above is intended to change your rights under English law. Our returns and replacement policy is in addition to any rights you have under English law.
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