This guarantees a fully discreet service and further guarantees your secrecy. If the Monogamy is a stocked product, it will be packed and dispatched inside one working day. If for some reason we have run out of stock, we will usually forward your 'Monogamy' in approx. 12 days, but 9 times of of 10 far quicker. Should there be any sort of despatch problem with your 'Monogamy' we will inform you by email as soon as we notice the problem.
In basic terms, if you get your Monogamy and decide you have changed your mind and no longer want the particular item, we are happy for you to send it back it within 10 days and we will provide a full refund.
Given the nature of adult toys, we are confident that you will appreciate that there has to be a few conditions. Health and safety guidelines means that the 'Monogamy' must be in its original packing and, obviously, unused, you will need to cover the return shipment costs (we will happily cover the charge for the original carriage to you).
In the event that your 'Monogamy' turns out to be faulty, then let us know by contacting us at return@sensual-sex-toys.co.uk and we will refund the cost of the goods or replace the item at your discretion.
Replacement of a returned 'Monogamy' will be with the same product, or one of the same cost if we are out of stock of the first choice product (at your choice), and as the product was faulty, you will be reimbursed all the extra shipment costs.
Nothing mentioned above is intended to modify your legal options as viewed by UK law. Our returns and replacement policy is over and above any rights you may have under UK law.
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