This guarantees a secure and private transaction and protects your anonymity. If the Fetish is in stock, it will be packaged and dispatched within 1 working day. If we have run out of stock of the sex toy you ordered, we will generally despatch your 'Fetish' in about 12 days, but generally far quicker. If anything happens to prevent shipping of your 'Fetish' you will be notified by email as soon as we possibly can.
In short, if you take delivery of your Fetish and decide you have changed your mind and no longer want the item, you are able to return it to us it within 10 days and we will issue a full refund.
As our sex toys are designed to be used in a personal manner, we are sure that you will understand that there has to be some terms and conditions. Health guidelines means that the 'Fetish' must be in its original sealed packing and, obviously, unused, you will also need to cover the return postage charges (we will happily cover the costs of the original shipment to you).
If your 'Fetish' has a fault, then please contact us on return@sensual-sex-toys.co.uk and we will replace the item or refund the cost of the goods.
Replacement of a returned 'Fetish' will be with the same, or a similar value product if the first product is now out stock, and as we were at fault, we will cover all the extra shipping costs.
None of the above seeks to reduce your legal rights as viewed by English law. Our returns policy is in addition to any rights you may have under English law.
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