This guarantees a fully discreet delivery and maintains your anonymity. If your Dirty Minds is available from stock, it will be packed and shipped inside 1 working day. If the sex toy you bought is out of stock, we will generally despatch your 'Dirty Minds' in no longer than 12 days, but most of the time well within this. If a problem happens to prevent shipment of your 'Dirty Minds' we will let you know by email as soon as we possibly can.
In short, if you receive your Dirty Minds and no longer want the sex toy in question, you are able to return it to us it within 10 days and get your money back.
Because the products are intended for intimate use, we are sure you will appreciate that there needs to be some terms and conditions. Hygiene regulations means we must insist that the 'Dirty Minds' must be unused and still in the sealed, original manufacturers packaging, and you will need to pay the charges for the return postage (we'll absorb the charges for the first shipment to you).
In the unlikely event that your 'Dirty Minds' is faulty, then contact us by e-mail at return@sensual-sex-toys.co.uk and we shall endeavour to remedy the situation to your satisfaction.
Replacement of a rejected 'Dirty Minds' will be with the exact same product, or one of the same value if there is no stock of the first choice product (at your choice), and as the product was faulty, we will accept all the extra postage costs.
None of the above is intended to change your rights as applicable under English law. Our policy is over and above any rights that apply under English law.
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