This enables a fully discreet delivery service and maintains your confidentiality. If the Bondage 101 is a stocked item, it will be shipped inside 1 working day. If the sex toy you requested is out of stock, we will usually send your 'Bondage 101' in approx. 12 days, in most cases much sooner than that. If anything occurs that delays shipping of your 'Bondage 101' we will notify you the very moment we spot the problem.
In brief, if you get your Bondage 101 and feel you don't actually want the item, we will let you return it to us it within 10 days and we will offer a full refund.
Because of the nature of the products, we are confident that you will understand that there needs to be a few terms and conditions. Hygiene guidelines means that the 'Bondage 101' must be in its original sealed packing and, obviously, unused, you will need to pay for the return postage (you will not be charged for the charges for the first shipping to you).
In the unlikely event that your 'Bondage 101' has a manufacturers fault, then let us know by contacting us at return@sensual-sex-toys.co.uk and we will replace the product or refund your payment.
Exchange of a returned 'Bondage 101' will be with the same, or a similar item if the first is now out stock, and as the goods were faulty, we will accept all the extra delivery charges.
Nothing mentioned above is meant to affect your legal rights as viewed by UK law. Our policy is in addition to any legal rights you have under UK law.
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