This ensures a totally discreet service and protects your anonymity. If your 12 Sexy Thrills is ex-stock, it will be shipped inside one working day. If the sex toy you ordered is unavailable, we would expect to dispatch your '12 Sexy Thrills' in approx. 12 days, in most cases well within this. If there is any sort of delivery problem with your '12 Sexy Thrills' you will be advised by email immediately we spot the problem.
In simple terms, if you receive the 12 Sexy Thrills and feel you don't actually want the sex toy in question, we allow you to send it back to us it within 10 days and we will issue a full refund.
As our sex toys are designed to be used in a personal manner, we are confident you will have sympathy with the fact that there has to be some terms and conditions. Hygiene rules means the '12 Sexy Thrills' must be in its original sealed packing and, obviously, unused, you will need to cover the return carriage charges (we will happily cover the cost of the original shipping to you).
In the improbable event that your '12 Sexy Thrills' has a fault, then send us an e-mail at return@sensual-sex-toys.co.uk and we shall refund the cost of the item or replace the product whichever you prefer.
Replacement of a rejected '12 Sexy Thrills' will be with the same, or a similar item if the original is out of stock, and as the item was faulty, we will cover all the additional postage and packaging costs.
None of the above is intended to reduce your legal options as viewed by UK law. Our replacement policy is in addition to any legal rights that apply under English law.
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