This enables a totally discreet transaction and ensures your confidentiality. If your Fantasy Suite Gift Set is a stock item, it will be packed and sent in 24 hours. If the sex toy you ordered is unavailable, we will usually ship your 'Fantasy Suite Gift Set' in approximately 12 days, but most of the time much sooner than that. If a problem happens to prevent shipment of your 'Fantasy Suite Gift Set' you will be advised by email immediately we possibly can.
In brief, if you get the Fantasy Suite Gift Set and no longer want the item, we will let you return it within 10 days and we will offer a full refund.
Given the unique 'intimate' nature of our products, we are confident you will appreciate that there are some terms and conditions. Health guidelines mean that the 'Fantasy Suite Gift Set' must be in its original manufacturers packing and, obviously, unused, and you will need to pay the charges for the return carriage (you will not be charged for the costs of the first shipping to you).
In the improbable event that your 'Fantasy Suite Gift Set' turns out to be faulty, then please contact us at return@sensual-sex-toys.co.uk and we shall replace or refund, whichever you prefer.
Replacement of a rejected 'Fantasy Suite Gift Set' will be with the same item, or a similar value product if the first is out of stock, and we will accept all additional postage and packaging costs that apply.
None of the above is meant to modify your rights as a consumer under UK law. Our replacement policy is over and above any legal rights you have under UK law.
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