This ensures a totally discreet service and maintains your secrecy. If the Toy Joy Vibrating Ring-A-Ding is a stock product, it will be packed and sent inside one working day. If we have run out of stock of the product you bought, we would expect to forward your 'Toy Joy Vibrating Ring-A-Ding' in approximately 12 days, but generally far quicker. If something happens that delays despatch of your 'Toy Joy Vibrating Ring-A-Ding' we will notify you as soon as we are able.
In brief, if you receive your Toy Joy Vibrating Ring-A-Ding and decide you have changed your mind and no longer want the item, you can return it to us it within 10 days and we will give you a full refund.
As our sex toys are designed to be used in a personal manner, we are sure you will understand that there has to be a few terms and conditions. Hygiene rules means that the 'Toy Joy Vibrating Ring-A-Ding' must be unused and still in the sealed, original sealed packaging, you will also need to pay the cost of the return shipment (you will not be charged for the costs of the original shipping to you).
If your 'Toy Joy Vibrating Ring-A-Ding' is not as it should be, then please contact us on return@sensual-sex-toys.co.uk and we will refund the cost of the item or replace the item at your preference.
Exchange of a returned 'Toy Joy Vibrating Ring-A-Ding' will be with an identical item, or one of the same value if there is no stock of the first product (at your choice), and as the item was faulty, we will accept all the extra carriage charges.
None of the above is intended to change your legal options under English law. Our replacement policy is in addition to any rights you possess under English law.
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