This guarantees a fully discreet transaction and ensures your confidentiality. If your Playing Cards is a stocked item, it will be dispatched inside 1 working day. If we have run out of stock of the sex toy you ordered, we would expect to dispatch your 'Playing Cards' in around 12 days, but most of the time much sooner. If a problem happens that interferes with dispatch of your 'Playing Cards' you will be notified by email the very moment we are aware.
In basic terms, if you get the Playing Cards and after seeing it, decide you don't want the sex toy in question, you are able to send it back to us it within 10 days and get a refund.
As our sex toys are designed to be used in a personal manner, we are confident that you will appreciate that there needs to be a few conditions. Hygiene guidelines means the 'Playing Cards' must be still in its packaging and unused, you will need to cover the cost of the return shipment (you will not be charged for the costs of the original shipping to you).
In the unlikely event that your 'Playing Cards' doesn't work as it should, then let us know by contacting us on return@sensual-sex-toys.co.uk and we will refund the cost of the goods or replace the goods whichever you prefer.
Exchange on a faulty 'Playing Cards' will be with the same item, or one of a similar cost if there is no stock of the first product (to suit you, of course), and as we were at fault, we will accept all the extra postage and packaging costs.
None of the above seeks to affect your rights as viewed by UK law. Our policy is over and above any legal rights you may have under English law.
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