This guarantees a secure and private delivery and maintains your anonymity. If your Diamond Tattoo is a stock product, it will be packed and dispatched in one working day. If for any reason we do not have stock available, we would expect to ship your 'Diamond Tattoo' in around 12 days, but generally far quicker. If anything happens that prevents despatch of your 'Diamond Tattoo' we will send you an e-mail to let you know the very minute we notice the problem.
In simple terms, if you get the Diamond Tattoo and have changed your mind about buying the item, you are able to return it within 10 days and we will issue a full refund.
Because our products are of an 'intimate' nature, we are confident that you will recognize that there has to be a few conditions. Health rules means the 'Diamond Tattoo' must be unopened and and unused, you will need to cover the cost of the return shipping (you will not be charged for the costs of the first shipment to you).
In the event that the 'Diamond Tattoo' is faulty, then let us know by contacting us on return@sensual-sex-toys.co.uk and we will replace the product or refund the cost of the goods.
Exchange on a faulty 'Diamond Tattoo' will be with an identical item, or one of the same value if there is no stock of the first product (at your choice), and as the product was not as it should be, we will pay all the additional postage and packaging charges.
Nothing mentioned above is intended to change your legal rights as a consumer under English law. Our replacement policy is in addition to any rights that apply under English law.
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