This guarantees a totally discreet service and guarantees your anonymity. If the Pussy Palm Pal is in stock, it will be packaged and despatched inside 1 working day. If the item you requested is not in stock, we will generally send your 'Pussy Palm Pal' in approx. 12 days, in most cases much sooner than that. If anything happens that delays despatch of your 'Pussy Palm Pal' we will notify you immediately we notice the problem.
Put simply, if you get the Pussy Palm Pal and no longer want the item, you are able to send it back to us it within 10 days and we will offer a full refund.
Because our products are of an 'intimate' nature, we are sure that you will agree that we must impose some conditions. Health regulations means we must insist that the 'Pussy Palm Pal' must be in its original manufacturers packing and, obviously, unused, you will need to cover the return postage costs (we will happily cover the charges for the original shipment to you).
If your 'Pussy Palm Pal' doesn't work as it should, then email us on return@sensual-sex-toys.co.uk and we shall refund the cost of the item or replace the product at your discretion.
Exchange of a returned 'Pussy Palm Pal' will be with the same product, or one of a similar value if there is no stock of the first product (if you agree, of course), and as the product was faulty, we will accept all the additional postage and packaging charges.
None of the above seeks to reduce your rights as viewed by English law. Our returns policy is in addition to any rights that apply under English law.
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