This guarantees a totally discreet delivery and further guarantees your privacy. If the Electric Extender is in stock, it will be packed and despatched within 24 hours. If we have run out of stock of the sex toy you bought, we will normally send your 'Electric Extender' in about 12 days, but most of the time far quicker. If something occurs that delays shipment of your 'Electric Extender' we will notify you as soon as we notice the problem.
In short, if you get the Electric Extender and after seeing it, decide you don't want the particular item, you are able to send it back to us it within 10 days and get your money back.
Because our products are of an 'intimate' nature, we are sure that you will agree that there needs to be some conditions. Health regulations means that the 'Electric Extender' must be unused and still in the sealed, original sealed packing, you will need to pay for the charges for the return carriage (you will not be charged for the costs of the original shipping to you).
In the unlikely event that your 'Electric Extender' doesn't work as it should, then contact us by e-mail on return@sensual-sex-toys.co.uk and we will refund your money or replace the product whichever you prefer.
Replacement of a faulty 'Electric Extender' will be with the exact same item, or one of the same cost if there is no stock of the first choice product (to suit you, of course), and we will accept all additional carriage charges.
None of the above seeks to reduce your legal rights under English law. Our replacement policy is in addition to any rights that apply under UK law.
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