This ensures a secure and private delivery and maintains your privacy. If your Cyberskin Transformer 3 is a stocked item, it will be packed and despatched within one working day. If we have run out of stock of the product you requested, we would expect to forward your 'Cyberskin Transformer 3' in approximately 12 days, but 9 times of of 10 well within this. If something happens that interferes with shipment of your 'Cyberskin Transformer 3' you will be advised by email as soon as we are aware.
In short, if you receive the Cyberskin Transformer 3 and decide you have changed your mind and no longer want the particular item, you can send it back to us it within 10 days and we will issue a full refund.
Given the nature of adult toys, we are confident you will recognize that there needs to be some conditions. Health and safety guidelines means the 'Cyberskin Transformer 3' must be in its original sealed packaging and, obviously, unused, you will need to cover the cost of the return carriage (we will happily cover the cost of the original shipment to you).
In the unlikely event that your 'Cyberskin Transformer 3' turns out to be faulty, then email us on return@sensual-sex-toys.co.uk and we will refund the cost of the item or replace the goods whichever you prefer.
Exchange of a returned 'Cyberskin Transformer 3' will be with the same product, or one of a similar value if there is no stock of the first product (if you agree, of course), and as the product was faulty, you will be reimbursed all the additional delivery costs.
Nothing mentioned above is meant to change your rights under UK law. Our returns policy is over and above any rights you may have under UK law.
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